Our Company Policy:

As a consumer, you have numerous shopping options.

We appreciate this opportunity to serve you.

Our primary goal is to provide you a pleasurable shopping experience.

We believe that customer loyalty is earned and should never be taken for granted.

As a company, we are committed to achieving that goal.

OUR GUARANTEE:

Your complete satisfaction is guaranteed.

Every gift we ship is warranted to have the look and value represented on our site.

If you or your gift recipient are not completely satisfied with the quality of the delivered product

or if it was damaged in transit, it will be replaced. In some cases,we will offer a partial credit or full refund.

If a full refund is demanded, we may at our discretion, ask that the item be returned.

Payment:

We accept the following credit cards: American Express, Visa, MasterCard, and Discover Card.

Your credit  card will be charged at the point of purchase online.

Our refund policy does not cover:

* Acts of God (includes weather)

* An act of war

* Ground shipments (arrival dates are estimated)

* High seasonal shipping volume (such as Christmas)

Substitutions:

We offer a wide variety of fresh and seasonal products. At times, Mother Nature can be unpredictable.

If due to crop failure or poor weather conditions a particular flower, plant, or color choice is not available,

we reserve the right to substitute with another fresh selection of equal or greater value. At times, certain gift basket

components may become unavailable or discontinued. As with fresh products, we reserve the right to make

substitutions with items of equal or greater value.