Terry's Treasured Gifts Shipping and Returns Policies

We offer the following shipping options:

Shipping:

Currently, all items in the store are shipped UPS . Arrival dates for shipping are estimated and depending upon the destination will vary between 2-7 business days. Weekends and Holidays are not counted when determining the number of days in transit. Our order entry system is programmed to calculate the approximate arrival date for ground shipments. If a specific arrival date is required, we suggest either 2nd day or overnight.

We are only able to ship to the Continental United States.  We are unable to ship to the following destinations:

* P.O. Box (a physical address is required)

* APO / FPO (military addresses)

* Alaska & Hawaii

* Canada

* Internationally

Returns:

All products are covered by our guarantee and will be replaced or refunded if they arrive damaged. (We reserve the right to have the gift inspected by the carrier.) Due to the perishable nature of our gift selections, please do not return the item. If the gift you received does not meet your expectations, please report it within three (3) business days of receipt for a replacement or a complete refund.

Claims for credit, due to incorrect address information will not be honored. Furthermore, customers will incur any additional fees charged by the carrier for address corrections.

A complete shipping address includes:

* Recipient’s first and last name

* Company address (if applicable)

* Street name and number

* Floor- Suite – or Apartment number

* Accurate zip code

* Recipient’s telephone number